This Privacy Policy explains how Fusedash (operated by MARC CAPOSINO MBR) (“Fusedash,” “we,” “us”) collects, uses, shares, and protects information when you visit our website or use our platform and services (the “Service”).
Contact details
Phone: + (540) 360-1024
Email: info@fusedash.ai
McLean (main office): 1751 Pinnacle Dr., Suite 600 # 7 McLean, VA 22102
Garrett Park (mailing/billing office): PO Box 476, Garrett Park, MD 20896

This Privacy Policy applies to:
Our websites (including fusedash.ai) and marketing pages
The Fusedash application and related services
Important B2B note: Many customers use Fusedash to upload, connect, and analyze their own data (such as CSVs, APIs, dashboards, and reports). In those cases, Fusedash may process information on behalf of the customer.

Definitions
“Personal Data” means information that identifies or relates to an identifiable individual.
“Customer Content” means data, files, datasets, dashboards, charts, reports, prompts, outputs, and other content submitted to or generated in a workspace.
“Account Data” means information used to create and manage accounts, billing, and support.

A) Information you provide
We collect information you provide directly, such as:
Account and profile details (name, email, organization, role)
Billing and transaction details (invoices, plan, billing address; payment details are typically handled by a payment processor)
Support and communications (messages, requests, feedback, call notes)
Marketing preferences (newsletter opt-ins, event registrations)

B) Customer Content (data you upload or connect)
Depending on how you use the Service, Customer Content may include:
CSV uploads, connected datasets, and integrated sources
Dashboards, charts, maps, and storytelling reports created in the Service
Workspace settings, filters, and configurations

C) AI features data (AI Chat and AI-assisted creation)
If you use AI features, we may process:
Your prompts and instructions
Context needed to answer (for example, the relevant dashboards and datasets you have access to)
AI outputs (summaries, explanations, recommendations)
Safety and abuse signals (to prevent fraud, misuse, or security incidents)
Fusedash AI Chat is designed to answer questions using the dashboards and connected datasets available in your workspace and access rules.

D) Usage data and device information
We automatically collect certain information when you use the Service:
Log and usage data (pages/features used, timestamps, clicks, errors)
Device and connection data (IP address, browser type, device identifiers)
Approximate location (derived from IP for security and analytics)

E) Cookies and similar technologies
We use cookies and similar technologies for:
Authentication and security
Preferences and settings
Analytics and performance measurement
Marketing (where permitted)

We use the information above to:
Provide, operate, and maintain the Service
Create and manage accounts, authenticate users, and enable workspace collaboration
Process payments, subscriptions, token usage, and billing administration
Deliver requested features like dashboards, charts, real-time reporting, and AI Chat
Monitor performance, debug issues, and improve product quality
Provide support and respond to requests
Protect against fraud, abuse, and security incidents
Comply with legal obligations and enforce our Terms

Some features may be metered (for example, AI features) and may use tokens or usage credits (“Tokens”).
We may collect and store:
Token balance, consumption, and timestamps
The feature that consumed Tokens (for example, AI Chat or chart generation)
Billing events related to token purchases or overages
We use this information to operate the Service, prevent abuse, and provide accurate billing and usage reporting.

We do not sell personal data in the traditional sense of selling it for money.
We may share information in these situations:

A) Service providers (subprocessors)
We use vendors to help us operate the Service (for example, hosting, analytics, customer support tools, payment processing, email delivery). These providers are permitted to process information only to provide services to us under contractual protections.
B) At your direction
If you connect third-party integrations or export/share dashboards and reports, information may be shared according to your actions and settings.
C) Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be disclosed as part of that transaction.
D) Legal and security
We may disclose information if required to comply with law or legal process, or to protect the rights, safety, and security of Fusedash, our users, and others.

We retain Personal Data and Customer Content for as long as needed to provide the Service and for legitimate business purposes such as security, dispute resolution, and compliance.
Account Data: retained while your account is active and as needed afterward for legal, billing, and audit purposes.
Customer Content: retained while your workspace is active. After termination, we may retain Customer Content for a limited period to allow export or account recovery, then delete it from active systems. Backups may persist for a limited additional period.
Recommended defaults to insert (only if true operationally):
Grace/export period: [30 days]
Backup retention: [up to 90 days]

We maintain administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, disclosure, alteration, or destruction.

Fusedash is based in the United States. If you access the Service from outside the US, your information may be processed and stored in the US and other locations where we or our service providers operate.
Where required, we use appropriate transfer safeguards (for example, contractual protections) to support international transfers.

A) Workspace end users
If your Personal Data is included in a customer’s workspace (for example, inside dashboards or datasets managed by your employer), your organization is typically the primary point of contact for requests. We will support the customer as required by our contracts and applicable law.
B) US state privacy rights (including Virginia)
Depending on where you live and applicable law, you may have rights to:
Access and confirm whether we process your personal data
Correct inaccuracies
Delete personal data
Obtain a portable copy of certain data
Opt out of targeted advertising, sale of personal data, and certain profiling
How to submit a request:
Email us at info@fusedash.ai with the subject line “Privacy Request.” Include the email address tied to your account and the request type.
Appeals (Virginia):
If we deny your request, you may appeal by replying to our decision email with “Appeal” in the subject line. We will respond within a reasonable period as required by law.
C) Marketing preferences
You can opt out of marketing emails by using the unsubscribe link in our messages. We may still send non-marketing emails such as billing, security, or service notices.
D) Cookies controls
Most browsers allow you to control cookies through settings. If we provide a cookie banner or preferences center, you can use it to manage non-essential cookies.

The Service is not intended for children under 13, and we do not knowingly collect personal data from children under 13.

We may update this Privacy Policy from time to time. We will post updates on this page and update the “Last updated” date. If changes are material, we will take reasonable steps to notify you.

For questions or privacy requests, contact:
Email: info@fusedash.ai
Phone: + (540) 360-1024